When it comes to buying, selling, refining and recycling precious metals, Ottawa Gold is among the leading trusted authorities in the industry with a network of the country’s most trusted neighbourhood gold buyers in communities from coast-to-coast.
We are conveniently located in the Westgate Shopping Centre at 1309 Carling Ave to offer an easy, convenient and profitable way to cash in your unwanted gold. Call us today at (613) 979-4653 or drop in for your free, no-obligation material evaluation.
Our mission has always been to provide a reliable and honest way for customers and clients to maximize their return on precious metals. Through community partnerships, a trusted network of specialists, a deep desire to inform and educate the consumer and a dedication towards charitable actions, Ottawa Gold has quickly established itself as a trusted authority in the precious-metals business.
“What if we just paid the most for people’s gold and silver?” was a question we asked ourselves. At Ottawa Gold, we represent a local Ottawa family raised in the jewellery business by our grandfather and have approached this business from a very unique perspective.
Most buyers will try to pay you the least they think you will take for your items without complaining. We have chosen to calculate the most we can pay while still making a buck. As long-time Ottawa residents, we are proud to offer this professional service to our community.
We enjoy and take pride in offering honest and transparent service to an industry in serious need. You will find our service educational as well as financially rewarding. From coast to coast, our family business has grown to the #1 Gold and Silver Buyer in each market for these reasons.
With the size of Ottawa/Hull/Gatineau it is not six degrees of separation but more like two. If we don’t know you personally, we are likely connected through family and friends in some way. We do business in good faith, as honestly and transparently as possible, as if you were a member of our extended family. Check out what we pay, and then come see us today. You will be pleasantly surprised. Ottawa Gold is dedicated to providing honest and transparent service with the highest payouts in the industry. Everything is done right in front of the customers so that they can be involved in every step, and payments are made in person, on-the-spot. We publish our payout rates every day and they are the rates we actually pay!
|Customer satisfaction||Our main priority. Our business succeeds because of return customers and referrals.||Frequent complaints to the Better Business Bureau.|
|Price||We always pay over 70% and for some items we pay up to 98% of the value for your gold.||Often pay you less than 20% the melt value of your gold.|
|Quantity||We will buy any amount of gold or silver with no fees – no matter how small.||Often pay much less for smaller quantities.|
|Weight||We pay you based on the actual weight of your gold and our buyers always explain the test results with the karat number of your gold.||Round down to the nearest gram and value your gold for less than its actual purity.|
|Sales Process||Visit one of our 11 conveniently located offices across Canada for a friendly, hassle free quote.||Require you to send your valuable gold by MAIL (often to the U.S.) and will typically only insure up to $100.|
|Sale Offer||No-obligation offer given, based on gold weight and purity tests (conducted with you present).||Cheque mailed to you. If you are unhappy with the offer,you must return the cheque quickly and pay for your gold to be returned, with very little turnaround time.|
|Payment||By cashable* cheque immediately.||Cheque sent in the mail, usually in 2 weeks.|
*Cheques issued by our offices for up to $2999 are cashable at any branch of the RBC with 2 pieces of valid government-issued photo ID.
Many gold buyers receive numerous complaints to the BBB regarding their business practices, be sure to check out their ratings before your visit. Some travelling gold buyers will not be listed with the BBB as they frequently change names and locations, be wary of any business that is not listed with the BBB. (All businesses should be listed regardless of whether they are accredited)
Avoid buyers who refuse to post prices, especially pawns shops and jewelry stores. They frequently offer unreasonably low prices if they suspect a customer doesn’t know the value of their gold. Even if they do post their prices, double-check to make sure that this is the amount you are receiving per gram; we have had many customers report that our competitors pay much less than their posted rates if they suspect that the customer has not seen the posted prices.
Make sure you know the weight of your items, in grams, before visiting gold buyers. Then, you will know if their offer is fair. Education is your best protection! Don’t have a scale? You can use quarters or loonies as a reference. Quarters weigh 4 grams and loonies weigh 7 grams.
We encourage you to shop around for price and are confident that you will return to us to sell. We frequently shop our competitors and have yet to find an actual offer that is higher than ours. If you have received a written quote from one of our competitors before you arrive, you will find our payouts higher, and if not, we will match the price PLUS 50% of the difference with our 150% guarantee.
Read small print carefully. Many sellers advertise their prices only for customers who sell more than $10,000 worth of gold. If you are selling less than this quantity, they will pay you much lower prices.
Be wary of any buyer who tells you price ranges, but refuses to commit to a specific price. If they tell you they are paying “$8 – $14 per gram”, you can be assured that you will be offered a poor price after an unpleasant negotiation.